Our Promise to You

At श्रीVadhu, we believe trust is the foundation of every sacred relationship — including the one between us and our brides. We collect only what is necessary, protect what you share, and never sell your data to anyone. Ever.

This Privacy Policy explains what personal information we collect when you visit our website, enquire about our sarees, or place an order — and how we use, protect, and respect that information.

By using our website or submitting an enquiry, you agree to the practices described in this policy. This policy applies to श्रीVadhu, founded April 14, 2026, operating from India.

02 · DATA WE COLLECT

What We Collect

We collect only the minimum information needed to serve you well and deliver your saree with care.

We also collect non-personal information such as browser type, pages visited, and device type — to improve how our website works. This data is anonymous and never linked to you individually.

03 · HOW WE USE IT

How We Use Your Information

Your information is used only for the purposes listed below — nothing more, nothing hidden.

• To respond to your enquiry and provide bridal consultation
• To process your order and coordinate with our artisan weavers
• To send order confirmations, updates and delivery notifications
• To personalise your experience based on your preferences
• To send occasional updates about new collections — only if you opt in
• To improve our website and services based on anonymous usage data
• To comply with legal obligations under Indian law

We will never use your information for unsolicited marketing, third-party advertising, or any purpose you have not consented to.

04 · DATA SHARING

Who We Share With

We do not sell, rent, or trade your personal information to any third party. Full stop.

We share your information only with trusted partners who are essential to delivering your order:

• Delivery Partners— name and address shared only to enable safe delivery of your saree
• Payment Processors— your payment details are handled by PCI-compliant gateways; we never see or store your card number
• Artisan Studios— your order specifications (not personal contact details) are shared with the weaving family crafting your saree
• Legal Authorities— only if required by Indian law or a valid court order

All third parties we work with are bound by confidentiality agreements and may not use your data for any other purpose.

05 · COOKIES

Cookies & Tracking

Our website uses minimal cookies — small text files stored on your device — to make your experience smoother.

• Essential Cookies— required for the website to function; cannot be disabled
• Analytics Cookies— anonymous data on how visitors use the site; helps us improve
• Preference Cookies— remembers your language and display settings

We do not use advertising cookies or tracking pixels to follow you across the internet. You can disable non-essential cookies in your browser settings at any time.

06 · YOUR RIGHTS

Your Rights

Under India's Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal information:

• Right to Access— request a copy of all personal data we hold about you
• Right to Correction— ask us to correct any inaccurate information
• Right to Erasure— request deletion of your data (subject to legal retention requirements)
• Right to Withdraw Consent— opt out of marketing communications at any time
• Right to Grievance— raise a complaint if you believe your data has been misused

To exercise any of these rights, write to us at privacy@shrivadhu.com. We will respond within 30 days.

07 · SECURITY

How We Protect Your Data

We take the security of your information seriously and implement appropriate technical and organisational measures to protect it:

• SSL encryption on all pages that collect personal information
• Secure, access-controlled servers hosted in India
• Payment processing via PCI-DSS compliant gateways only
• Internal data access limited to staff who need it for your order
• Regular review of our privacy and security practices

No system is 100% secure. In the unlikely event of a data breach that affects you, we will notify you promptly as required by law.

08 · CHILDREN

Children's Privacy

श्रीVadhu is a luxury bridal brand intended for adults. Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

If you believe a child has submitted personal information to us, please contact us immediately at privacy@shrivadhu.com and we will delete it promptly.

09 · UPDATES

Changes to This Policy

We may update this Privacy Policy from time to time as our business grows or as regulations change. When we do:

• The "Last Updated" date at the top of this page will be revised
• If changes are significant, we will notify active customers by email
• Continued use of our website after changes constitutes acceptance of the updated policy

We encourage you to review this page periodically. This policy was last updated on April 14, 2026.

10 · CONTACT

Privacy Questions?

If you have any questions, concerns or requests related to this Privacy Policy or how we handle your data, please reach out to us directly. We are a small, founder-led team — a real person will respond.

• Privacy Email : privacy@shrivadhu.com
• General Email : info@shrivadhu.com
• WhatsApp : +91 93544 27423
• Response Time : Within 7 days for data requests · Within 24 hours for general queries
• Business Address : श्रीVadhu, Aruna Nagar, Vidhan Sabha, New Delhi, India